by nsgadmin | Dec 6, 2016 | News and Updates
Even though they often work behind the scenes, IT professionals are the unsung heroes of every office. When technical problems or emergency outages happen, they swoop in to solve problems, and then disappear until they’re needed again. That’s why selecting the right IT provider is a decision that shouldn’t be made lightly. Every business has its own unique needs, and it’s important to make an informed decision!
Our team at Network Services Group has been partnering with small businesses in central Arkansas since 1989, and we’re a phone call away if you have any questions about managed IT services. Here are a few of the things that you should always insist on when choosing your IT service provider:
Maximized Uptime
You depend on your network, and downtime means lost productivity and lost revenue. That’s why we’re pleased to report that NSG customers consistently enjoy 99.9% network uptime!
Current Software Definitions
Software companies frequently send out updates and patches that fix bugs and enhance software performance, and keeping your software current is the best way to ensure maximum functionality. And if you’ve ever witnessed the damage that a computer virus can cause, you’ll understand the need to update your antivirus definitions. We can set up your network to automatically download and install the updates that you need during off-peak hours, and you’ll never again have to sit and wait for updates to download during working hours!
Secure online backups
Your files will be backed up locally on an hourly basis, and offsite every night. We also keep your files secure with military-grade encryption.
Helpdesk and live support
If you ever have questions, our help desk is staffed all day, every day. If you require an onsite visit, we’ll have a technician onsite in a matter of hours.
Every small business has different technology needs, but most can’t afford to employ a full time IT professional. That’s why managed IT is a great value. The way that it works is simple: multiple clients share the expense of an IT department, and they only pay for the services that they actually use. And most importantly, we back up all of our services with a 100% satisfaction guarantee! Schedule your consultation now, or give us a call at (501) 758-6058 if you have any questions!
by nsgadmin | Nov 15, 2016 | News and Updates
As today’s businesses transition to online record keeping and storage, they must always stay a step ahead of hackers who know how to exploit vulnerabilities in network security. Hackers launch computer virus attacks with the intention of stealing information, destroying data, or overloading system resources. Sometimes they seek financial benefit, and sometimes they seek revenge. More often than not, they’re simply bored and seeking bragging rights in an underground chatroom.
At Network Services Group, we specialize in data breach prevention. Our server and exchange system automatically updates antivirus definitions daily, and securely backs up your files and protects them with military grade encryption. And a big part of staying safe comes from using common sense to look out for these standard attacks!
Trojan Horses
A Trojan Horse refers to a malicious program that you unwittingly download to your hard drive. You should never open an attachment from an unknown user, and if you get an unusual email from someone you know containing only a link or an attachment, be cautious. Some trojan horses will automatically send a copy of themselves to everyone in your address book.
Phishing Scams
If you get an email claiming that they’ve detected unusual activity on your bank account or credit card, and they want you to log in to verify information, proceed with caution, no matter how official that the email looks. Most banks won’t contact you through email, and clicking the link directs you to a spoof webpage that looks exactly like the bank’s webpage, with the sole purpose of collecting logins and passwords.
Social Engineering
You’d be surprised to learn that most computer crime isn’t perpetrated by evil geniuses creating viruses, but by people who know how to sound official and trustworthy on the telephone. All it takes is getting a hold of the right employee, and persuading them to share their boss’ passwords. The easiest way to prevent this is to never share passwords, and to train employees that they’ll never be asked for their passwords over the telephone.
Hackers can be crafty, but they’re no match for a company that’s prepared for them. Our team at NSG is standing by to help you keep your network secure. Schedule your free consultation now, or give us a call at (501)758-6058 if you have any questions!
by nsgadmin | Nov 1, 2016 | News and Updates
If you’re considering an upgrade to your office phone equipment and you haven’t thought about VoIP services, you could be missing out. If the first question that comes to your mind is, “What is VoIP?” you aren’t alone. Although it’s been around for a while, it’s still something a lot of people aren’t familiar with, but it has revolutionized telecommunications.
VoIP is Voice over Internet Protocol technology, which is a reference to a series of transmission capabilities that make communication over the Internet a possibility. VoIP converts voice vibrations to compressed digital signals that translate to Internet Protocol (IP) packets, which are transmitted via the Internet and, if the user has a regular telephone, converted to a standard telephone signal.
As a phone system for business, VoIP comes with several benefits, of which lowered communications costs are just one. VoIP users can also integrate software programs, such as e-mail, e-fax, and remote conferencing over the Internet via the telephone, which allows the user to speak to someone over the phone while accessing other applications, including the Internet, all at the same time.
If you plan to be out of the office, it’s a simple matter with VoIP to hold phone conversations over your office line from any place with an Internet connection. With the proper adapter and a wi-fi signal you’re ready to talk from wherever you are.
Users can also attach documents, conduct virtual meetings, and share data via video conferencing. And because all of these capabilities are available at a fraction of the cost of traditional phone service, your office can reallocate funds spent on telephone service to other areas of the business.
At Network Services Group, we grew up with the Internet, and we know the capabilities of the World Wide Web. We offer award winning business telephone systems that will enrich your business communications with all of the advanced capabilities you need, whether you have a handful of users or a thousand. Plus, you can choose between an onsite or a cloud-based service, whichever best fits the way you do business.
To provide the system upon which all of this sophisticated technology is supported, we have full low-voltage data, phone and fiber cabling services for installation in existing buildings and new construction. We can design, implement and maintain your cabling infrastructure
Call Network Services Group today at 501-758-6058 or use this link to send us a message online. Then get ready to say goodbye to the frustration of phone systems and networks that don’t work and say hello to the IT experts who not only know how to get things done, but will be on the line when you need us.
by nsgadmin | Oct 17, 2016 | News and Updates
Whether you run a large high-tech firm with hundreds of employees, or a small boutique business, you count on computer networking for communications, record keeping, and so much more! That’s why you should insist that your data services provider will do whatever it takes to keep your team connected.
Most small businesses are lean operations that don’t require a full time IT professional, but this shouldn’t suggest that they don’t have service needs from time to time. And rather than risk a costly service call, they’ll put people hired to do different jobs in charge of fixing the problem. And when they can’t solve their service issues on their own, they’re often forced to make a service call anyway, after having wasted valuable time that could have been better spent servicing their customers.
Our team at Network Services Group is ready to show you just how affordable that it can be to have a full team of IT professionals on call any time that you need them! And the good news is that you’ll only pay for the services that you actually use! The way that managed IT works is simple: the expense of an IT department is shared by multiple businesses who all pick and choose the service package that is the best fit for their company. Our services include VOIP telephony, server and exchange hosting, secure online data backups, and 24/7 helpdesk and/or onsite support. We’ll work with you to determine the services that you need, and can have your new network up and running in a matter of days!
Don’t make the mistake of thinking that you don’t need IT services, or that you can’t afford them. You do, and you can! Managed IT is one of the best ways for a small business to “think big,” and once you’re set up, you’ll wonder how you ever survived without it! We’ve been providing managed IT consulting services to businesses in central Arkansas since 1989, and we owe our longevity to our commitment to 100% customer satisfaction! Schedule a free, no obligation consultation now via our online contact portal, or give us a call at (501) 758-6058 if you have any questions!
by nsgadmin | Sep 7, 2016 | News and Updates
No matter what type of business that you’re in, there are few things that can bring your operations to a screeching halt faster than a network outage! We all know that there’s nothing more essential for a business to succeed than having a great staff, but the technology in our offices is a very close second! We count on our technology for so many tasks, and it needs to be ready when we are!
Our team at Network Services Group knows that quality businesses need a quality network, and our clients consistently experience 99.9% network uptime. But it doesn’t stop there! Whether you need IT services, VOIP telephony, or simply want to make sure that you’re getting the most out of your office’s internet connectivity, give us a call! Here are a few of our most popular services:
Server and Exchange Hosting
We can keep your team connected with an email exchange system that does it all! Your scheduling applications can be connected directly into your email systems, and when you receive a voicemail message, a copy will be securely stored in your email. And the system is fully scalable, so it can grow with your company!
Managed IT
Every small business has IT needs, but few require the services of a full time IT professional. With managed IT, you can share the expense of a fully staffed IT team with other businesses, and you’ll only pay for the services that you actually use!
Secure backups
All of your company files will be backed up onsite on an hourly basis, and backed up offsite every night. In the event of a data loss, you can easily select any system restore point, and fully back up your files in a matter of minutes. And you’ll never have to worry about sensitive information falling into the wrong hands, because all of your files will be protected with military grade encryption!
Our team at NSG has been partnering with small businesses in central Arkansas since 1989, and we’re a phone call away when you’re ready to schedule a free consultation! We know how important that your network is to growing your business, and we’re here to make sure that it’s working when you need it most! For more information, click here, or give us a call at (501) 758-6058.
