Even though they often work behind the scenes, IT professionals are the unsung heroes of every office. When technical problems or emergency outages happen, they swoop in to solve problems, and then disappear until they’re needed again. That’s why selecting the right IT provider is a decision that shouldn’t be made lightly. Every business has its own unique needs, and it’s important to make an informed decision!

Our team at Network Services Group has been partnering with small businesses in central Arkansas since 1989, and we’re a phone call away if you have any questions about managed IT services. Here are a few of the things that you should always insist on when choosing your IT service provider:

Maximized Uptime

You depend on your network, and downtime means lost productivity and lost revenue. That’s why we’re pleased to report that NSG customers consistently enjoy 99.9% network uptime!

Current Software Definitions

Software companies frequently send out updates and patches that fix bugs and enhance software performance, and keeping your software current is the best way to ensure maximum functionality. And if you’ve ever witnessed the damage that a computer virus can cause, you’ll understand the need to update your antivirus definitions.  We can set up your network to automatically download and install the updates that you need during off-peak hours, and you’ll never again have to sit and wait for updates to download during working hours!

Secure online backups

Your files will be backed up locally on an hourly basis, and offsite every night. We also keep your files secure with military-grade encryption.

Helpdesk and live support

If you ever have questions, our help desk is staffed all day, every day. If you require an onsite visit, we’ll have a technician onsite in a matter of hours.

Every small business has different technology needs, but most can’t afford to employ a full time IT professional. That’s why managed IT is a great value. The way that it works is simple: multiple clients share the expense of an IT department, and they only pay for the services that they actually use. And most importantly, we back up all of our services with a 100% satisfaction guarantee! Schedule your consultation now, or give us a call at (501) 758-6058 if you have any questions!