If You Still Don’t Have Managed IT Services, Consider This…

Today’s consumers demand more rapid, quality service. Business owners striving to offer just that can effectively deliver by focusing on their areas of expertise, whether it’s banking, staffing, manufacturing… You get the idea. Unfortunately, many business owners struggle with another challenge – stretching themselves too thin. This conundrum has led to another growing trend.

Most accept the reality that our tech-driven world inevitably will continue in that direction, with consumers expecting certain technology to be available, consistent, and reliable as part of their experience. Along with that trend also has come the reality that not every business has the in-house skills, not to mention the time, to effectively manage the technology driving their companies.

Enter Network Services Group. We know crucial it is for owners and employees to be able to focus on their jobs – not data networking services – in order to provide great service. Our team offers award-winning support as we help successfully architect, deploy, and run your most critical applications.

If you’re still not sold on managed data services, chew on this:

  • Shifting from a break-fix model to managed services essentially outsources every technology and systems aspect, save your employees. We handle tech deployment, integration, maintenance, support, upgrades, and innovation.
  • This takes pressure off employees who previously handled IT, often in addition to their primary jobs, and allows them to offer more strategic input.
  • Owners and employees have more time to focus on developing more in-depth customer and market insights.
  • It allows for closer alignment with managers and executives throughout the company for a more deliberate business strategy.
  • As an owner, having the tech portion of your business off your plate will allow you to key in on innovative methods for more effective, future-focused operating techniques.
  • Click here for more benefits of managed data services.

We serve thousands of businesses in Arkansas, providing managed data services that deliver the best-fit phone and data infrastructure solutions with the highest level of skill and customer service. Let us do the same for your business by calling 501-758-6058, or contact us here for more information.

Strong Industry Roots Make Us Experts at Phone Systems for All Company Sizes

There are several factors to consider when selecting your business phone services, whether a small startup or large corporation. In fact, your company’s size plays a key role in determining what type of managed phone system you need.

Network Services Group (NSG) has an extensive portfolio and deep roots in telecommunications. Since its founding in 1989, NSG has maintained its initial focus of delivering quality products, telephone systems, and outstanding customer service.

But we also evolve as the needs of our customers change and the pace of technological advances in the industry accelerate. We now serve thousands of companies of all sizes in Arkansas.

Choosing the right managed phone system is vital because it remains one of the easiest ways to communicate both internally and externally – and it is essentially your lifeline to customers.

What you should know about business phone services:

  1. Consider whether the size of your staff is likely to grow – and when. This will help determine the solution you’ll need to support your plan.
  2. Decide what features are essential, and use that list when comparing systems. Consider whether you’ll use a receptionist or auto-attendant for incoming calls, and whether you’ll need conference calling, call forwarding, voice mail, etc.
  3. If you have or will have multiple locations, you will require a different solution than one for a single office. Some systems require hardware in each physical location, and you may be able to use different types of systems if locations vary in size.
  4. Consider what type of technology is available and appropriate. Private Branch Exchange (PBX) and Voice over Internet Protocol (VoIP) are the two most common systems. Many businesses are moving to VoIP.
  5. Test options like adding new lines, programming new features, and removing ex-employees. This will help you choose a user-friendly system and reduce ongoing service costs.

Whether you have a few users or a thousand, NSG gives you all the capabilities you need, delivered as a cloud service or a complete on-premise system. Call 501-758-6058, or contact us here for more about our business phone systems or IT managed services.