by nsgadmin | May 30, 2017 | News and Updates
Practically everyone has a mobile telephone these days, and for very good reasons. The average smart phone does everything that a conventional telephone does, plus so much more. Current estimates are that less than 40% of U.S. households still have landline service, and as a small business owner, it’s tempting to make do without wired telephone service. After all, if your employees already have cell phones, why would they also need a landline?
The answer is simple: the perceived value of your company’s products and services will always be higher if your customers can call a central phone number. Plus, business telephone services have come a long way over the years while costs have dropped significantly. Voice Over Internet Protocol (VOIP) technology allows you to use an internet phone connection to get crystal clear telephone service at a fraction of the cost of conventional telephony.
At Network Services Group, we deal with over 35 telecommunications providers who all want your business, and we keep your costs low by keeping them in competition with each other. Any time that you want to schedule a free, no-obligation consultation, we’ll show you just how affordable VOIP service can be. Here are just a few of the features that our clients love about their VOIP phone systems:
Connectivity-Your telephone systems will be connected to your other office systems, such as your voicemail and scheduling applications. You can store important voicemail messages just like other files, and your clients will be able to easily connect to the right employee or department through a simple automated system.
Flexibility-Employees are spending less and less time sitting at their desks, if they even have a desk at all, but your VOIP system makes it easy to transfer a call to a mobile device, ring on multiple devices, or make calls directly from your computer.
Scalability- As your business grows, adding new lines of service couldn’t be easier. And if you employ seasonal help, you won’t have to pay for additional lines of service when they’re not in use.
VOIP phone service offers a host of great features, and it’s more affordable than you think. Schedule your free consultation here, or give us a call at 501-758-6058 if you have any questions.
by nsgadmin | Apr 30, 2017 | News and Updates
You can’t turn on the news these days without hearing about online privacy, hacking, or computer viruses. But it makes a lot of sense; after all, this is the information age, and information is power! Computer criminals are interested in getting their hands on data that they shouldn’t for many reasons. Sometime it’s for financial gain, sometimes it’s driven by morbid curiosity, and more often than not, it’s simply a matter of wanting to see what they can get away with!
The good news is that cyber criminals are no match for people that are prepared for them! After all, most of the time when there’s a data breach, it’s not the work of a criminal mastermind, but someone who correctly guessed that a key employee used his pet’s name as his password. Our team at Network Services Group will help you set up a secure network with numerous redundant security features that will keep your data safe, and we’ll make sure that every member of your team learns how to take a proactive approach to network security. Here’s a quick look at some of our most popular services:
Secure server and email exchange system
One key way to protect data is network integrity. We’ll develop a universal system for your office that will keep your team members securely connected in one place, and the entire office will enjoy an integrated scheduling and data storage system. The system is scalable, so staff members can be easily added or removed, and software updates and antivirus definitions will automatically be downloaded and installed during off-peak hours.
Redundant offsite backups
We can set up a Network Attached Storage(NAS) server that will backup all your files locally on an hourly basis, and to an offsite server every night. In the event of any sort of corruption, data recovery is a simple matter of selecting a designated restore point, and it will be like nothing happened! And all files are protected with military-grade encryption!
24/7 live and helpdesk support
Cybercriminals never sleep, and neither do we! If you ever have any problems, our team is a phone call away!
If you have any questions, or if you’d like to schedule a free, no-obligation service consultation, contact us online, or at (501) 758-6058.
by nsgadmin | Apr 22, 2017 | News and Updates
It’s hard to imagine now, but it wasn’t long ago when most people thought that mobile telephones were something that only the wealthy could afford. Fortunately, the technology eventually became much more affordable, and now over 90% of Americans have at least one wireless device. Predictably, this has impacted standard telephone service, and present estimates indicate that less than 40% of U.S. households still have landline service. The phenomenon of “cord-cutting” is also affecting business telephone services. After all, most small business owners struggle financially for the first several years that they’re in business, and when there are only a few employees who all have their own cell phones, it’s difficult to justify the expense of telephone service for the office.
What would you say if we told you that you can have crystal-clear telephone service with a host of advanced connectivity features, and at a fraction of the cost of standard office telephone services? It’s no joke! VOIP (Voice Over Internet Protocol) internet phone service is an exciting new technology that continues to grow in popularity among small business owners! VOIP phone systems convert analog voice data into a digital signal that’s transmitted over the internet in real time.VOIP service will usually be able to connect with your existing data network, and setup is a quick process. In most cases, the only hardware expense that you’ll have during installation will be inexpensive VOIP-enabled telephones.
VOIP service offers many advantages. For starters, it’s scalable, and easy to add or remove lines of service. It’s flexible, and can integrate with your email exchange system and mobile devices. In most modern offices, your employees don’t spend much time sitting at their desks, and you can easily transfer a call to a mobile phone, or have a single number ring simultaneously on multiple devices. And, since we currently deal with over 35 telecommunications companies, we can save you up to 70% off your current telephone bill by keeping them in constant competition with each other!
The modern office telephone has changed in many exciting ways, and our team at Network Services Group is ready to show you how easy and affordable that the transition to VOIP can be! To schedule your free consultation, contact us online, or at (501)758-6058.
by nsgadmin | Apr 12, 2017 | News and Updates
You only have to look at the headlines to know that if your business’ network security isn’t high on your list of priorities, it’s high on someone’s list. If your unsecured data hasn’t been compromised, it’s probably only because no one has gotten to you…yet.
One of the biggest mistakes small businesses make when considering their IT security is thinking that data breach prevention is just a concern for the big boys. But when it comes to data theft and computer virus attacks, hackers go by one mantra: no job is too large or too small. If you use data (and who doesn’t?), you’re a target.
It helps to fully understand what a data breach is to truly understand the risks. A hacker breaking into your network to steal or damage files is a data breach that most people understand. But a data breach can also be as low-tech as someone accessing unauthorized information on an office computer because an employee didn’t keep his password safe, or even someone seeing information they aren’t supposed to have by reading over your shoulder. So, not only does your external security need to be as solid as possible, your internal controls must be thorough as well.
It stands to reason that if IT isn’t your business, you may not know all of its ins and outs, and what you don’t know definitely can hurt you. That’s why Network Services Group is the go to IT provider for businesses in some of the most important industries in Arkansas, including the automotive, medical, and financial industries.
We not only design your system around your business, we protect your data with hourly onsite backups, which are uploaded daily to remote secure servers for redundancy. And, for added protection, our data center’s files are also copied daily onto a remote server located out of state, with every bit of it protected by military grade encryption.
Don’t leave the security of your data to chance! Contact Network Services Group online at this link, or by calling 501-758-6058 and let us show you the peace of mind that total network security protection can provide!
by nsgadmin | Mar 31, 2017 | News and Updates
When you have problems with your computer or your data network, you always call Karen for help. She gets there as quickly as she can, and even though it often takes her some time, she almost always manages to resolve your issues. But the trouble is that Karen was hired to do a completely different job, and the time she spends dealing with computer problems is interfering with the time that she has to perform her regular job tasks.
Does this sound like your company? Many businesses feel like they’re too small to need IT or network management services, and choose instead to rely on that one employee that’s “good with computers.” Unfortunately, that decision often costs companies more in terms of lost productivity than they’d spend paying a managed service provider to keep their network running! Our team at Network Services Group offers small businesses the benefits of a full-time IT department, and we keep our services affordable by allowing companies to share the expense. It’s called Managed IT, and it’s much more affordable than you think.
We start by installing a secure server and exchange system with network attached storage. Your system will fully integrate your email, file management, and scheduling systems, and you’ll enjoy 99.9% uptime with lightning-fast connection speeds. And the system is scalable if your company is growing, or employs seasonal help.
During off-peak hours, software updates and antivirus definitions will be automatically downloaded and installed. Each morning, your employees will have the most current versions of all software, and won’t have to sit around waiting for files to download. In addition to hourly onsite file backups, your files will be backed up offsite, and protected at all times with military-grade encryption.
Finally, at NSG, we don’t just set up the network and say goodbye. All of our clients enjoy 24/7 telephone helpdesk support, and onsite support as needed. We know how devastating that network outages can be for a business, and when they happen, we’ll have you back online right away.
Don’t keep thinking that IT services are something that you don’t need, or can’t afford. You do, and you can. Schedule your free consultation here, or give us a call at (501)758-6058 if you have any questions!
