Computer Network Down? Call Us to Handle it!

No matter what type of business that you’re in, there are few things that can bring your operations to a screeching halt faster than a network outage! We all know that there’s nothing more essential for a business to succeed than having a great staff, but the technology in our offices is a very close second! We count on our technology for so many tasks, and it needs to be ready when we are!

Our team at Network Services Group knows that quality businesses need a quality network, and our clients consistently experience 99.9% network uptime. But it doesn’t stop there! Whether you need IT services, VOIP telephony, or simply want to make sure that you’re getting the most out of your office’s internet connectivity, give us a call! Here are a few of our most popular services:

Server and Exchange Hosting

We can keep your team connected with an email exchange system that does it all! Your scheduling applications can be connected directly into your email systems, and when you receive a voicemail message, a copy will be securely stored in your email. And the system is fully scalable, so it can grow with your company!

Managed IT

Every small business has IT needs, but few require the services of a full time IT professional. With managed IT, you can share the expense of a fully staffed IT team with other businesses, and you’ll only pay for the services that you actually use!

Secure backups

All of your company files will be backed up onsite on an hourly basis, and backed up offsite every night. In the event of a data loss, you can easily select any system restore point, and fully back up your files in a matter of minutes. And you’ll never have to worry about sensitive information falling into the wrong hands, because all of your files will be protected with military grade encryption!

Our team at NSG has been partnering with small businesses in central Arkansas since 1989, and we’re a phone call away when you’re ready to schedule a free consultation! We know how important that your network is to growing your business, and we’re here to make sure that it’s working when you need it most! For more information, click here, or give us a call at (501) 758-6058.

How Managed Services Improve Healthcare Workflow

Technology has revolutionized healthcare in many important ways. These days, doctors and nurses are every bit as likely to carry a laptop or tablet into the exam room as a stethoscope, and this helps healthcare providers make informed decisions. This also gives patients the confidence that every physician, nurse, and specialist that they see has the information that they need to provide the highest quality medical care.

At Network Services Group, we’re proud to partner with the healthcare industry by finding ways to streamline record-keeping, expedite communications, and maximize network uptime. And we don’t just set up your network and say good-bye: With Managed IT services, you’ll have a dedicated team of IT professionals available around the clock. Managed IT also saves you money by allowing you to share the expense of an IT department with other businesses. You’ll never pay for services that you don’t use!

We’ll begin by setting up a network exchange system that will allow all authorized users to securely access patient data and billing records from any workstation or mobile device. Doctors can instantly update patient data, and will always be able to base their diagnoses on current and complete information!

More and more medical offices are also transitioning to paperless record keeping, for very good reasons. It’s very easy to set up a cloud-based storage system which will free up valuable office space, and save time that would otherwise be squandered retrieving and refiling records. And your records will always be secure. We’ll set up an onsite Network Attached Storage (NAS) server that will backup your files on an hourly basis, and offsite on a nightly basis. All data is instantly accessible, and protected with military-grade encryption.

Most importantly, we offer 24/7 helpdesk support, and onsite support as necessary. Our clients enjoy 99.9% uptime, and the fastest service response time in the business.

If you have any questions, give us a call at any time to schedule a free consultation. We’ve been proud to serve central Arkansas since 1989, and our team is always committed to 100% customer satisfaction! To contact us, click here, or give us a call at (501) 758-6058.

 

Our Approach to the needs of Banking Institutions

Have you ever considered where modern banking would be without Information Technology? The Internet? Computerization? Doing business at the speed of sound while everyone around you moves at the speed of light?

Few transactions at a modern bank are possible without an IT infrastructure in place. From making a deposit, to auditing, compliance, and security, banks depend on technology to meet their customers’ needs.  When the technology works like it’s supposed to, everything is secure and seamless, but what happens when there’s a network outage?

Here at Network Services Group, we’ve put a lot of thought into the IT needs of Arkansas banks and we’ve formed a list of network infrastructure priorities that are essential  for you to operate efficiently:

  • Service: The network must provide a customer experience that is efficient, secure, and flexible.
  • Security: To lessen the risk of data breaches, data loss, sabotage, or other misadventures, the network must be monitored and programmed to send an alert when unusual activity is detected.
  • Compliance: Many banks, especially smaller institutions, can find themselves struggling to keep up  with complex new federal banking regulations. Those regulatory burdens can become less burdensome with automated recordkeeping and instant data access.
  • Scalability: If your network can’t accommodate growth or if it’s too  complex to manage effectively,  it’s holding you back. It needs to be right-sized for today, but flexible to grow with your needs.
  • Disaster Recovery: A secure, robust data backup and disaster recovery system is a must in these days of cyberattacks and data breaches. No banking institution should ever be vulnerable to a total data loss!

At Network Services Group (NSG), we grew up with the Information Highway, and learned the highways and byways, as well as  how to navigate the hazards. Our solid team of IT professionals can configure your network, keep it running smoothly, and help you manage expansion. We’ll also ensure that your data is safe from prying eyes, and is backed up and fully recoverable if the unthinkable happens.

Whether you need an overhaul of your existing IT backbone, or a customized solution built from the ground up, NSG is in your corner! Our Managed IT Services allow you to spend your days banking, and not worrying about IT. Call us today at 501-758-6058 or click here to contact us online, and we’ll  get your network up and running with the speed, agility, and security that you need to keep pace in today’s banking world.

 

Five Tips on Keeping your Computer Network Up and Running Smoothly

Your computer network is maintained through a delicate balance of various factors that can affect it, and because your systems depend upon that network, maintaining the balance is critical. At Network Services Group, we cut our teeth building those early networks of two or three computers and a printer all working in tandem, and today we build networks that communicate across the globe.

Our business is keeping those networks healthy, and to that end, we’ve put together these five tips to help you keep your network running smoothly:

  1. Keep it Cool:  High temps have sent many, many computers and peripherals to an early grave. Processors generate heat and internal fans and heat sinks help a lot, but keeping a consistent room temperature between 60 and 75 degrees ensure the fans can do their job.
  2. Keep it Dry (but not too dry): Too much humidity promotes corrosion, which increases the resistance of electrical components, leading to critically high operating temperatures. Too little humidity allows static buildup which can lead to a static discharge, risking damage to sensitive components. 50 to 70 percent humidity is optimum.
  3. Keep it Clean: Dust clogs air vents and internal components, acting as an insulator to allow heat buildup, which is great for cooking ribs. Computers? Not so much. Compressed air and feather dusters are your friend.
  4. Keep it Clear: It doesn’t matter how great the environment is for computers, sooner or later you have to let people in, and that’s trouble. Especially when they bring in plants, pictures, radios, coffee cups, books, magazines, heaters for cold days, fans for hot days, you name it. It’s perfectly fine to have all that stuff as long as it isn’t placed near (or on, or spilled into) the computer hardware. Just like people, computers need space to work.
  5. Keep it Maintained: For a complete managed IT solution, including disaster recovery and backups, National Services Group is your one stop shop. We’ll monitor your network 24/7 for external threats while you keep the above named internal threats under control. And, should something go awry, your data is safely backed up hourly, then offloaded daily to remote, secure servers, locked down under military-level encryption and ready to have you up and running in no time should disaster strike.

Call NSG at 501-758-6058 or contact us online here and put your IT headaches in the rear-view mirror for good!

Having Issues With IT? Call Us!

Technology is great. At least, it’s great when it works. But when your computer stops computing, your network stops networking, and when all those myriad connections come unconnected, it’s more than frustrating. It can be a nightmare as everything shudders to a halt.

Look at your computer network like a traffic network in a large city. Freeways route the big stuff in and out quickly, service roads provide access onto and off of the freeways, and in turn connect to parkways, streets, boulevards, and avenues. Everything in your network depends upon a smooth flow of traffic from one end to the other. An interruption in one place can create problems that ripple through the system, much like a fender-bender at busy intersection can snarl traffic for miles.

When that happens, it takes someone with intimate knowledge of computer networks to clear the road and get things moving.

That’s why Network Services Group (NSG) came to be.

NSG Managed IT Services replaces your IT headaches with smooth, seamless IT service that hums along in the background of what you do for living, enabling you to do what you do without hiccups, interruptions, or worry. Plus, our Backups and Disaster Recovery system is second to none and designed to keep you secure. Your data is backed up hourly and uploaded daily to our server, which itself is backed up to an out-of-state server, and all of it made secure with military level encryption. That ensures your data is safe should your network suffer a disaster via nature or mankind.

At Network Services Group, our experienced and professional team of IT techs have traveled every back road, every express lane, every detour, and dealt with every roadblock there is on the Information Superhighway. We know how to keep your data safe, private, and moving where it’s supposed to go, whether internally on your network or globally on the World Wide Web.

Serving Arkansas since 1989, we grew up with computers; we eat, sleep, and breathe Information Technology. That’s why our business is helping businesses just like yours take which is how and why we built our business to help businesses like yours take care of business while we take care of IT.

Give us a call today at 501-758-6058 or contact us online and you can rest easy knowing the dedicated professionals at NSG have the knowledge, the experience, and the 24/7 dedication to transform your IT problems into IT solutions.

Because at NSG, we do IT all day, every day.

Our Backup Systems Keep Your Data Secure!

There’s nothing scarier than the thought of losing your company data! You and your team have worked hard to grow your business, and your continued success depends on being able to access valuable company records any time that you need them. Information is power, and the best way to protect your business is to protect your data!

Since 1989, Network Services Group has been the Little Rock managed service provider that businesses have turned to when they want to keep their files secure. Our team of computer experts for business operations understand how important that your company data is, and are here to keep it safe, no matter what happens! Here’s how it works:

Network Attached Storage

Once we set up your Network Attached Storage (NAS) server onsite, your files will be automatically backed up on an hourly basis. Most of the time, data losses aren’t catastrophic, and you simply need to estimate when you lost a file, and then go to a designated restore point. The process is easy, and restoring files only takes minutes.

Offsite Backups

In addition to your hourly onsite backups, your files are backed up daily to our local data center. But it doesn’t stop there! We also back up our own files to an out of state data center.

Military-Grade Encryption

Cloud-based storage is a relatively new technology, and it may be a little frightening to have all of your valuable company data floating around in cyberspace. But we wouldn’t be in business for very long if we couldn’t keep your files safe. We use the best encryption software in the industry, and you can rest assured that your files will never fall into the wrong hands!

Automatic Software Updates

Keeping your software definitions current (particularly antivirus software) is a great way to keep yourself protected. Most viruses are relatively harmless, but that doesn’t make them any less annoying. That’s why we constantly strive to stay a step ahead of them.

Your company data is the lifeblood of your business, and the great news is that keeping it safe is both easy and affordable. Our team of IT professionals are a phone call away when you’re ready to get started, and at NSG, your satisfaction is always guaranteed! Click here to contact us, or give us a call at (501) 758-6058.