501-758-6058

Looking for an IT Provider? Ask Yourself These Questions!

As your business grows, so does your computer and network usage. You depend on your network, and when you experience downtime, your ability to serve your clients can quickly come to a screeching halt. But when you employ quality IT personnel, many technical issues are predictable and avoidable. Wouldn’t it be convenient if your office could afford a full staff of experienced technicians?

With managed IT, you can! Network Services Group is the leading managed IT service provider in Little Rock, and we’re ready to show you how affordable that network services, IT services, and backup services can be for your small business. Here are some of the most common questions that we hear from prospective clients:

Do I really need IT services?

A common mistake that small business owners make is trying to do everything themselves. Yes, owning a small business requires wearing a lot of hats, but sometimes it’s more important to free up time to focus on the big picture, instead of small details. With managed IT, you’ll have one very big detail covered, and have more time to grow your business.

How much does it cost?

Less than you think. Managed IT is affordable for small businesses, because the expense of the IT department is shared. You probably won’t need IT enough to justify paying another salary, and you don’t have to. Our managed IT clients only pay for the services that they use, and that’s how we keep our services affordable.

What services will I get?

We’ll begin by setting up a cloud-based server and exchange system that integrates your email and your voicemail. Your files will be backed up hourly to a local onsite server, and daily to a secure offsite cloud server. We’ll also make sure that your software patches and antivirus definitions are automatically downloaded and installed during your off-peak hours. And you also have 24-hour telephone helpdesk support available, and onsite support, if needed.

Managed IT is an affordable way for your small business to maximize uptime and stay online. NSG has been proud to keep central Arkansas online since 1989, and we’re ready to add you to our long list of satisfied clients. For more information, click here, or give us a call at  (501) 758-6058.

Top Three Things to Look for in an IT Provider

When your small business starts growing, you quickly learn that you can’t (and shouldn’t) do everything. Small business owners typically start out with many responsibilities, and spend their time not only as managers, but also as salesmen, computer technicians, and even custodians. Every job is important, but a big part of effective management is delegating routine tasks and freeing up more time to make long-term plans and focus on the big picture.  

Network Services Group is Arkansas’ leader in data services and  IT services for small businesses, and we’re ready to take tech support off your hands with managed IT. In fact, you can employ a full staff of IT professionals without additional payroll. The expense of managed IT is shared across multiple businesses, and, since you only pay for the services that you use, it can fit even the most modest budgets. Every business has different IT needs, but here are a few key things to consider when shopping for an IT provider:

  1. Maximized uptime-Our clients enjoy 99.9% network uptime, and we’ll keep all your software and antivirus definitions current with automated upgrades. We’ll also institute secure, cloud-based systems to backup and store all of your files on redundant offsite servers, and we’ll protect them with military-grade encryption.
  2. Service on your schedule-We know that the longer that you have to wait for a technician, the more money that you could lose. We offer 24 hour telephone helpdesk support to our clients, and, if you require an onsite service call, we’ll be there in a flash.
  3. Personal Relationships-IT professionals should be more than just people who show up and fix your computers:  they should also be your partners. At NSG, we only grow if you do, and we’re ready to be there with you every step of the way.

The success of your business depends on using your time wisely, and passing on routine tasks to the right personnel. With managed IT, your company’s tech support needs will be taken care of, and you’ll be free to devote more of your time to activities that directly impact your bottom line. And the good news is that it’s more affordable than you think! For more information, click here to contact us, or give us a call at  (501)758-6058.