Why Work Here?
“We Care, Great Team, We are making a difference, Awesome place to work!”
About the Job.
We are growing extremely fast and we are looking for great team members. You will be part of an awesome team helping clients with their IT. You will be communicating with clients, solving problems and working tickets while giving great customer service. We provide a unique IT support experience to our clients because we aren’t afraid to be different. We run screaming from technical stereotypes and our primary focus is developing a strong relationship with each client so we understand their people, their business, their goals, and what it takes to make them love their IT support experience. We know how to take care of our clients — not just their computers.
Working with us.
NSG’s unique service experience starts with our team. Working at NSG means working really hard, enjoying our successes, and still having a life outside of the job. We look for a culture fit above all else with each new hire. Natural customer service ability is important in every position — almost as important as common sense. We are really good at technology stuff but we cover that up with actual personalities. We feel that a strong customer service experience starts with humility and confidence.
A killer Project Manager – someone who gets along well with both people and their computers
We are looking for a person with exactly the right combination of interpersonal skills, technical skills, and common sense. You would be responsible for helping our clients upgrade, implement and design large projects. You will encounter issues related to Windows Server, Microsoft 365, Active Directory, Windows 10, Office365, TCP/IP, Malware, etc. We need someone who can multitask while handling high-stress, high-pressure, highly technical situations on-site at client locations or remotely. We can’t stress enough that we are looking for someone with the humility, personality, and customer service skill that is not extremely common among those who get along well with computers.
Specific Experience Required
If the terms TCP/IP, Port Forwarding, Active Directory, VPN, Microsoft Exchange, DNS, Office365 and User Access Control are meaningless or make you anxious, this probably isn’t the job for you. We would love someone who has previously supported Microsoft-based business technology so please explain any related experiences. Otherwise:
- 2+ years overall network engineering/consulting background
- Extensive experience in Firewalls, Managed Switches (L2/L3)
- Extensive experience setting up new Windows-Based Servers, installing new networks, planning & performing server migrations
- Windows Server
- Strong MS Server & MS Terminal Server Skills
- Multi-Server Environment Experience
- Microsoft 365
- Dell & HP Server and Workstations Configuration
- Medical Insurance
- 401K – Matching
- Unlimited Vacation and Sick Time
- Vacation Bonus
- Gym Membership
- Working with a team that cares 🙂
- We like to eat! Catered meals weekly.
How to apply for this job
We get a lot of job applications and unfortunately most of them get nothing more than a quick once-over. Please include the usual – a resume and a cover letter, and anything else that will show us that you are interested in and qualified for this specific position. Tell us stories. Show us as much as you can about who you are – not just where you’ve worked or how many hours you’ve spent playing Fortnite. Make us panic about the fact that we haven’t already hired you. Oh and don’t forget to tell us your favorite toppings on a pizza.
careers at nsgdv dot com