Businesses are embracing VoIP services for savings and flexibility. Though the rewards of a well equipped office with optimally functioning service are outstanding, it may be difficult to choose which service and what equipment can affect the same results for your business. Before you jump into VoIP contracts or purchase a new phone system, ask these questions to help you make smart choices.
1 Is your network capable? Are you prioritizing voice over data? Do you need to dedicate an entire server to your business voice service?
2 Have you calculated the bandwidth you need? VoIP could triple your traffic over the internet. Having too little bandwidth will result in poor call quality or restrict your ability to use the functions that convinced you to switch to VoIP in the first place.
3 Are you going to use your current telephone service provider for VoIP when you switch? Don’t assume your local phone service giant will be the best option for your VoIP.
4 What does one particular VoIP service offer you that another doesn’t? You need features that fit your business and the flexibility to add or remove services as your needs change.
5 Where’s the fire? Or the tornado? Or ice storm? And what’s your plan when it gets here? When the power goes off or the internet goes down, so does your customer connection. You need a disaster plan to avoid down time that costs you money.
The most important question to ask yourself is if you have the resources and time to tackle the switch to VoIP alone. Even after establishing your plan, you need to address deployment. Who’s going to install and set up this equipment, and will they be accountable for problems that arise?
When you need help with your transition to VoIP, call NDS at 501-791-7900 or contact us with this form to get started. We offer the best business telephone service support in Central Arkansas. Don’t sacrifice value for low cost. You can have a professional on your team without putting one on your payroll.