501-758-6058

Still No VoIP in the Office? Here’s Why You Should Ditch Your Landline…

Modern business is more mobile than ever before. It’s commonplace for business owners and employees to take calls from clients on their laptops at the local coffee shop. Voicemail is read in email messages, and smartphones are linked to the company line.

All of this is done through Voice over Internet Protocol (VoIP).

VoIP office solutions have become very popular – and for good reason – although some business owners remain on the fence as to its reliability and quality. While glitches may have been common a decade ago, today’s VoIP products and services are leaps and bounds beyond traditional landline-based systems.

Especially with an IT partner like Network Services Group, it’s time to consider ditching your hardwired phone system. Here’s why:

  1. Hardware and software for VoIP has evolved. Service providers typically offer hardware that is internet protocol ready, a feature that greatly enhances voice quality. You can also connect your business phone to your smartphone, desktop, and laptop.
  2. VoIP for business can shave a substantial amount off your telecom budget. Prices have lowered significantly due to provider market saturation. NSG will compare and order the best solutions for you (for VoIP or traditional phone services), and often save you money by negotiating with carriers on your behalf.
  3. Productivity is very likely to increase due to new capabilities. For instance, VoIP systems can be configured to ring simultaneously on several devices. They can also be set to route incoming calls first to the business phone and then to a mobile device – so you can stay in touch in and out of the office. This feature renders a potential phone system failure practically obsolete.
  4. With a hosted or virtual pbx option, you don’t have to worry about dealing with the phone system. This option allows the vendor to troubleshoot issues, set up the system, and deal with any IT problems that may arise. A VoIP system offers advantages that greatly outweigh any disadvantages for your business.

NSG can help with any business phone system. Call us today at 501-758-6058, or contact us here for more information.

(Sources: score.org, pcworld.com, smallbusinessesdoitbetter.com, blog.voxox.com)

Learn How Microsoft Enterprise Solutions Can Benefit Your Business

With thousands of business clients counting on us every day to provide the best phone and data infrastructure tailored to their IT needs, it’s important for us to help customers understand our products and services.

As many rely on Microsoft enterprise solutions for their companies, Network Services Group stays well-informed of all of the latest features and updates. We want our customers to get the most from their Microsoft business network – period.

Here are just a few advantages of Windows 8 for businesses, including updated features in Windows 8.1. The update introduces new manageability, mobility, security, user experience, and networking capabilities.

Bring Your Own Device

  • A new Workplace Join feature eliminates all-or-nothing domain access by allowing users to work on devices they choose while still accessing corporate resources. With this feature, IT can grant some access, but still enforce certain restrictions on devices.
  • With Work Folders, employees now can keep local copies of work on their devices and for access from other devices, with automatic sync to your data center. Your IT professionals can enforce Dynamic Access Control policies on the Work Folder Sync Share.

Mobility

  • Microsoft has added support for a broader range of its virtual private network (VPN) clients, including Windows and Windows RT devices. In addition, apps now can automatically prompt VPN connections.
  • Broadband tethering is enhanced. By turning your Windows 8.1 mobile broadband-enabled PC or tablet into a personal Wi-Fi hotspot, you can allow other devices to connect for internet access.

Security

  • More control over corporate information is achieved by marking it as corporate, encrypting, and then wiping it when the corporation-user relationship ends.
  • Malware resistance is enhanced with Windows Defender, the free antivirus software in Windows 8. It now includes network behavior monitoring, which is designed to detect and stop the implementation of known and unknown malware.

For more on Microsoft enterprise solutions specific to your industry, click here.

Whatever your IT needs, our award-winning team can help you successfully build, deploy, and operate your most critical applications. Call us today at 501-758-6058, or contact us here.